Question 1

Does Memoa sell my data?

Accepted Answer

No. We never sell, rent, or trade your personal information. See our Privacy Policy for full details.

Question 2

Is my data used to train AI models?

Accepted Answer

No. OpenAI's API data is not used for model training by default unless the account owner opts in — and we do not opt in.

Question 3

Is Memoa free to use?

Accepted Answer

Memoa offers a free tier that includes capture functionality — capture is never blocked, even on the free plan. Premium features require a paid subscription.

Question 4

Can I cancel my subscription?

Accepted Answer

Yes. You can cancel at any time from your account settings. Your access continues until the end of the current billing period.

Question 5

How is my data protected?

Accepted Answer

All data is encrypted in transit (TLS 1.2+) and at rest (AES-256 via Supabase). We use Row Level Security policies so users can only access their own data.

Question 6

How do I delete my account?

Accepted Answer

Go to Settings → Account and use the Delete Account option. All personal data is permanently removed within 30 days.

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